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Paper #060248 :: TAFE
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A look at TAFE - Technical and Further Education - organization in Queensland, Australia, and an examination of organizational management in the institution.

Written in 2005; 3,124 words; 8 sources; MLA; $ 90.95

Paper Summary:

This report focuses on an organizational analysis of the TAFE Queensland at Logan Institute, one of the fifteen institutes that fall under the TAFE. It particular, this analysis examines the operation of the Customer Service Center, which currently functions as a routing center for clients who call in for assistance. Instead of handling the problem, either in person or by telephone, the client is generally redirected to another location to obtain the information they need about the Institute or a course they are interested in. This paper presents and discusses this problem and a possible solution by applying two different frames, structural and human resources.

From the Paper:

"TAFE Queensland, through the Queensland Department of Employment and Training, is a premier provider of post-secondary educational opportunities in the vocational and business arenas for individuals, employers and the community in Queensland.
Approximately 230,000 local and international students enroll in one of the 800 accredited courses each year that are offered throughout Queensland. These courses are available through 15 institutes providing traditional, online and distance learning programs. Each of theses institutes offers a wide range of studies.
The Logan Institute, which is one of the campus locations is situated in the Southeast corner of Queensland and is a leading provider of vocational education and training within the Logan region. "

Tags: australia education

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