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Competitive Advantage in Tourism, 2004.
This paper outlines how tourism/hospitality organizations utilize internal resources to achieve competitive advantage.
1,985 words (approx. 7.9 pages), 9 sources, MLA, AU$ 79.95
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Abstract
This paper is a concise critical evaluation of the extent of sustained competitive advantage a firm can attain with the astute use of internal resources. The paper presents the thesis statement of the paper to outline the argument of the paper, followed by a literature review. The review of literature outlines the significance of the topic, the various internal resources available to tourism/hospitality organizations, and the efficient employment of these resources towards the goal of competitive advantage in light of management theories. An analysis by the author follows the literature review to critically analyze the extent of competitive advantage from an astute use of internal resources.
From the Paper
"The tourism and hospitality industries are operating in a global environment. The extent of globalization introduces the organization working in the industry to compete beyond borders, besides the competition faced from within the local market. Therefore organizations need to be highly competitive to get hold of a greater share of consumers in the global markets. However, tourism and hospitality industries are sensitive to global fluctuations in demand and conditions (such as travel safety and seasonal shifts). Keeping this under consideration, organizations need to strengthen the use of their internal resources to solidify their operations in the fierce competition. This generates the need for organization to realize the importance of efficiently utilizing their internal resources towards organizational objectives."
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An Analysis of Modern Aviation Safety Issues, 2001.
A comprehensive examination of the human factors and the hardware involved in ensuring safe air travel today.
10,536 words (approx. 42.1 pages), 21 sources, APA, AU$ 262.95
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Abstract
There is no question that safety measures substantially contribute to the cost of purchasing an aircraft, but the cost of safety only begins with the purchase price. Further costs are incurred in performing, logging, and storing records of maintenance procedures and routine safety inspections. This paper explains, however, that it is not possible to gauge the worth of a human life in terms of dollars, and those trusting their lives to experienced pilots and proven aircraft need to be assured that their choice to fly was a prudent one. This research shows that the effects of deregulation have created an enormous increase in air travel, as well as private ownership of aircraft. The aviation industry continues to demonstrate significant progress in achieving better safety records and enjoys an enviable safety reputation. This paper provides a review of the literature to examine the human factors as well as the hardware involved in ensuring safe air travel, followed by a description of the research methodology used. The results of the research are followed by a discussion of the issues identified and the conclusions reached as a result. The research project recommendations conclude the paper.
Acknowledgements
Abstract
List of Tables
List of Figures
Chapter
I Introduction
II Review of Relevant Literature and Research.
III. Research Methodology.
Research Technique
Research Design
Survey Population
Sources of Data
The Data Gathering Instrument
Pilot Study
Pretest
Distribution Method
Reliability
Validity
Treatment of Data and Procedures
IV. Results
V. Discussion
VI. Conclusions
VII. Recommendations
References
Appendixes
From the Paper
"The first successful airplane flights did not take place until 1903. Yet today, airplanes affect the lives of people almost everywhere. Giant airliners carry passengers and cargo between the world's major cities in a matter of hours. Planes and helicopters rush medicine and other supplies to the farthest islands and deepest jungles. Farmers use airplanes to seed fields, count livestock, and spray crops. Aviation has also changed the way nations make war. Modern warfare depends on the instant striking power of jet fighters and bombers and the rapid supply capabilities of jet transports. Helicopters and other special aircraft have also been important in military aviation over the last 40 years. Hundreds of thousands of airplanes are used throughout the world. They range from small planes with room for only a pilot to enormous jumbo jets, which can carry hundreds of passengers. To produce and operate all these airplanes requires the skills of millions of workers in many countries--from the engineers who design the planes to the mechanics and pilots who service and fly them. Many government agencies also work to make flying safer and more dependable. All these activities together make up the aviation industry. The industry's two major branches are the manufacture of aircraft and aircraft components, such as engines, and the operation of airlines. The manufacture of aircraft, together with the manufacture of spacecraft, missiles, and related electronic equipment, is often called the aerospace industry."
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Online Tourist Agents, 2004.
Examines the developing trend of online tourist agents.
1,796 words (approx. 7.2 pages), 13 sources, MLA, AU$ 71.95
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Abstract
This paper looks at the development of online tourist agents and their impact on traditional, high-street travel agents, with a focus on European consumers. The paper also looks at the reasons behind the increase in online travel bookings, through a discussion of seven hypotheses.
From the Paper
"Hundreds of thousands of people are turning to the internet to book their holidays, as they realize it is cheaper, and easier. Anyone who has stood in a high street travel agent in the UK, and waited in turn to talk to someone about booking a holiday anywhere vaguely off the package tourist trail welcomed the internet with open arms, especially as prices on the internet are far lower than those offered by high street travel agents, and because the whole experience of booking your holiday is far nicer at home in front of your computer, than stuck on an uncomfortable chair, in a hot, stuffy room, trying to explain to the person behind the counter where Palermo is."
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Boston Architecture, 2004.
This paper discusses two Boston architecture sites: Trinity Church and the John Hancock skyscraper in Copley Square.
1,305 words (approx. 5.2 pages), 8 sources, MLA, AU$ 55.95
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Abstract
The paper explains that Trinity Church (1876) remains a historical wonder of religion and beauty, but the John Hancock skyscraper is both aesthetically unpleasant and structurally unsound. The author points out that the Trinity Church heralded the signature "Richardsonian Romanesque" style of its celebrated designer, H. H. Richardson, and presented a bold, fresh, new face and feeling for ecclesiastical architecture in America. The paper relates that neighboring the Trinity Church is the modern minimalist John Hancock skyscraper (1976), by far the tallest building in all of Boston, with a facade of blue reflective glass that makes it look like a giant test tube, a bizarre juxtaposition in style and purpose.
From the Paper
"The original Trinity Church in Boston was built by John Indicott in the 1700?s. However, in 1860 the Vestry voted to move the church to a new location. In January of 1872, a 24,800 square foot plot of land was purchased in Boston, having been carefully chosen as the site for the church, and soon after committee meetings began to review architectural plans for the building. Gambrill and Richardson, a firm of H. H. Richardson, was commissioned to design the church. Additional funds were set aside for the building, allowing an additional plot of land to be purchased, adding nearly 15,000 feet to the original plan. The church is surrounded on all sides by streets, not other buildings that would restrict the view of the church. In April of 1873, engineers began driving wooden pilings, most of which were completed from July to September of this year. However, the Vestry became discouraged by the building cost estimates -- ranging from a soaring $355,000 to $640,000 -- and they halted work on the building until Richardson revised his plans, capping off the new estimates around $400,000. In November of 1876, the building was finally complete, and it was paid in full by February of 1877."
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Florence: A Beautiful City, 2003.
The paper discusses the history, attractions, entertainment, dining options, and travel arrangements of Florence.
1,345 words (approx. 5.4 pages), 10 sources, MLA, AU$ 56.95
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Abstract
The paper explains that Florence, one of the most beautiful cities in the world, embodies everything about Italy and serves as a guide of what the city was like during the Roman Empire and the Renaissance. The author points out that the best place to stay, if on a budget, is the Mediterraneo Grand Hotel ($92) or, if a budget is no worry, the Savoy Hotel ($350). This paper contends that the best part of Florence is that the traveler can experience the big-city aspect of Florence, while having the ability to visit a rural wine colony or stay at a remote bed and breakfast and still being within easy access distance to Florence.
From the Paper
"Because of Florence?s historical past, there are many things to see if we visit. There are many churches, museums, art galleries, and castles that allow us to experience Florence?s and Italy?s past. The first site that should be on every one?s to-do list is the Duomo. The Duomo has become, according to sources, the symbol of Florence, and I must say from the pictures, it is very impressive. The Duomo was a former cathedral built at the end of the Medieval period using Gothic style architecture. While it has become the symbol of Florence it has also become the center. Because of this many of the important historical and cultural events are usually found by the Duomo. Today the Duomo serves as one of the many historical cathedrals and museums."
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The Management of Casinos, 2004.
This paper discusses the history of gambling in the United States and suggests elements for managing casinos.
2,685 words (approx. 10.7 pages), 5 sources, MLA, AU$ 100.95
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Abstract
This paper explains that gambling has always been part of the United States; even in the original colonies, lotteries were used to raise money, so that playing lotteries even became a civic responsibility. The author points out nine ways to manage money while gambling in a casino, such as using a progressive method of betting by setting a predetermined percentage increase for each winning bet and sticking stick to that. The paper relates that, in the past, casinos gave away rooms and served foods to attract new guests, especially the high rollers; today, non-gaming areas, including rooms, food, shows, retail space, and other aspects or features of their property, are increasingly a focus of potential profit opportunities.
From the Paper
"Casino businesses know that they must put their guests first, otherwise, these businesses are behind and fumbling. They need not only to catch up with the trend but to make giant leaps in order to remain in competition. The lesson to learn is that the casino is in business for the loyalty of each guest; therefore, that guest is at the center of it. If the guest can be made to feel like a royalty, he or she will remember it when he or she leaves, and then come back.
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To Travel in France, 2004.
An analysis of French socio-cultural history 1770 - present, through a study of tourism.
1,594 words (approx. 6.4 pages), 3 sources, APA, AU$ 65.95
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Abstract
This paper compares and contrasts tourism in France from just before the French Revolution to the present. It argues that the evolution of tourism traces the transformation in national identity, changes in French society itself and the cultural transformation the country underwent from the early 19th century, through the colonial age of empire and to the present. It applies socio-cultural theory in order to understand these long-range effects.
From the Paper
"A study of tourists and their correspondence reveals as much about the character of French society as it does about the travellers themselves. Although they frequently look at the land and people they are visiting with some degree of ethnocentricity their perceptions are nonetheless valuable in tracing the evolution of French society. The records kept by tourists before the advent of mass tourism in the twentieth century observe primarily high-class society; since only the wealthy could afford the Grand Tour in France, the company they kept and the activities they pursued kept them among French elites. Before the 1900s, the majority of travellers were diplomats or wealthy men touring France for pleasure or cultural betterment . Although not stating it plainly, the company they kept with aristocrats and the bourgeoisie suggest a highly divisive class structure."
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Toronto?s Tourism Industry: Recovery from Crises, 2004.
An analysis of Toronto's 2003 crises and methods of recovery to reaffirm the city as a top tourism destination.
1,105 words (approx. 4.4 pages), 11 sources, APA, AU$ 48.95
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Abstract
This paper examines how during 2003, Toronto?s tourism and hospitality industry was significantly hampered by four major crises: An outbreak of SARS, West Nile Virus, Mad Cow disease and an electrical blackout. It discusses how although every individual within the Greater Toronto area (GTA) was affected in some manner, the tourism industry was the most radically influenced and how the cumulative onslaught of the aforementioned events drastically reduced the number of visitors to the once thriving metropolis and threatened the livelihood of the city. It details the issues encountered by Toronto?s tourism industry during 2003 and the recovery methods that were instituted in order to endorse the city as an attractive tourism destination.
From the Paper
"In order to regain the trust of travellers, positive advertising campaigns were initiated through mass mediums to the general public to highlight the positive elements that Toronto had to offer. The majority of the campaigns launched throughout the city were aimed at promoting Toronto through two key marketing concepts. These included (1) product bundling - offering a complete package to consumers at a reduced rate, and (2) reduced pricing - discounts placed upon specific offerings of the tourism sector. These concepts were based upon a loss-leader marketing strategy, whereby a very low price is charged for a product or service to entice customers into subsequently purchasing higher cost items. Mirvish Productions initiated one of the first examples of product bundling."
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Thomas Venture Capital, 2004.
This is a company, industrial, and financial analysis of Thomas Venture Capital.
2,987 words (approx. 11.9 pages), 4 sources, MLA, AU$ 110.95
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Abstract
This report looks at the feasibility of an equity investment by Thomas Venture Capital in Contiki Holdings as it expands into the outbound tour operating business. The report is structured in sections, each of which examines a different aspect of the decision. The first section provides a brief historical overview of the business, including its evolution to its current state. The second section provides a review of the market as a whole, concentrating on statistical data regarding volume and spending of travelers from the UK, as well as on the future growth trends within the industry. The third section looks at the profitability of the sector by examining the success or lack thereof of some major players in the market. The final section makes some conclusions based on the information included in the report and makes recommendations on whether the investment should be made.
From the Paper
"The UK travel industry is regulated by the Association of British Travel Agents (ABTA), which came into existence in 1950 and since has overseen the developments in the travel industry in the intervening years. These developments include the improving economic circumstances of the mass of the population of the United Kingdom in the years following the Second World War; the invention of the jet aircraft engine and the consequent popularity of air travel as a means of taking holidays and the emergence of tour operators as wholesalers as distinct from retail travel agents for providing people with their holiday needs (Association of British Travel Agents, 2003)."
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The Travel Industry, 2004.
This paper discusses the travel industry?s use of the Internet as a sales and marketing tool.
3,450 words (approx. 13.8 pages), 3 sources, APA, AU$ 121.95
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Abstract
This paper explains that the travel industry makes extensive use of the Internet with one objective, to take reservations. The author points out that, for the major service providers, such as airlines, hotel chains, and retail cars, the Internet works extremely well; but, for small hotels, it is only a marketing tool. The paper reviews eleven travel websites, such as Expedia.com and the Three Village Inn of Stony Brook, NY.
Table of Contents
Expedia.com
Travelocity.com
Delta Air Lines
Aer Lingus Irish Airlines
Irish Tourist Board (Bord Failte)
West Virginia Web site
Crowne Plaza Hotel, Cedar Rapids, IA
Planet Rider
Enterprise Rent a Car
Bed and Breakfast Inns Online
Three Village Inn, Stony Brook, NY
Conclusion
From the Paper
"But remember, travel is big-ticket, and people shop for it. The Internet makes it easy to run up a hundred permutations of a desired trip (arrival and departure times and days, airports, amenities at hotels, cars available, discounts on all of the above, special attractions ad infinitum) without driving a travel agent nuts. Or worse, with the would-be traveler failing to fulfill his or her heart?s desire because the travel agent was worn out. So there, in short, is another piece of the travel industry marketing puzzle: Infinite customization, and at no extra cost."
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Language in Hospitality Management, 2004.
A discussion of whether language needs to be a barrier to customer service in the hospitality industry.
1,209 words (approx. 4.8 pages), 13 sources, MLA, AU$ 51.95
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Abstract
This paper focuses on whether language is a barrier in the hospitality industry when there are many employees from diverse cultures. The writer asserts that maintaining a certain level of customer service is essential in the hospitality industry and could be directly affected by the language barrier problem. This paper examines the advantages and disadvantages of language barriers in this industry, reviews current literature on the subject, and offers a proposed hypothesis for study and a methodology.
From the Paper
"In such a competitive environment as the hospitality industry, this subject matter is of great interest. Companies are vying for clients and this issue can be a contributing factor to a hotel?s success or could be part of the reason it may fail. Communication is a key factor in achieving customer satisfaction and should not impede the ability to serve guests."
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Human Resource Management in the Hospitality Industry, 2004.
Critical appraisal of the historical development and future direction of human resource management in the hospitality industry.
5,050 words (approx. 20.2 pages), 30 sources, APA, AU$ 159.95
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Abstract
This paper emphasizes the importance of integrating business strategy and human resource management and then identifies three different aspects of their integration. The paper goes on to look at how the integration of business strategy and human resource management applies to the hospitality industry and looks at the different strategies that have been used in this industry.
From the Paper
"The practices of people management have received additional importance due to the present emphasis on the renewed interest in human resources. Traditionally, there has always been a dividing line between operational managers and personnel managers who are now called human resource managers. In the United States the function of personnel management has been a recognized function since the National Cash Register Company had opened their personnel office in the 1890s. The American personnel managers have always closely identified themselves with the objectives of the organization and this may be considered as a unitary tradition. With this tradition, it was natural that Human Resources Management emerged in a very smooth manner. Some of us had however felt that personnel management also insisted on being called as human resources management by some companies was not really a relevant management function and served only to throttle the natural flair, initiative and creativity of the people. (The Independent, 12 May, 1994)."
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Eurailpass, 2003.
Discusses its impact on tourism in Europe.
675 words (approx. 2.7 pages), 5 sources, AU$ 29.95
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Abstract
Discusses Eurail's inexpensive form of travel as conducive to future growth and employment in the European Union (EU), how Eurail helps increase tourism, and the new Eurail products such as the Youthpasses and the Eurail Selectpass.
From the Paper
"Eurail is a series of passes that allow almost unlimited train travel through 17 countries in Europe including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Holland, Hungary, ..."
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Travel Industry, 2003.
Discusses the online travel market.
2,250 words (approx. 9.0 pages), 4 sources, AU$ 99.95
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Abstract
Examines its impact on the travel agent, the growing trend of travelers in using the Internet to plan travel, book hotels and cruises, and purchase airline tickets. Discusses consumer attitudes and their distrust of online shopping.
From the Paper
"In February 2000, the Travel Industry Association of America released a survey study entitled "Travelers Turn to the Net - Market Soars" which pointed out that the number of people using the Internet to book airline tickets and hotel ..."
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Vietnam Veterans' Memorial and Postmodernism, 2003.
Rhetorical analysis of the Vietnam Veterans' Memorial in Washington D.C.
1,403 words (approx. 5.6 pages), 3 sources, MLA, AU$ 58.95
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Abstract
Modernism is the search for a universality. The break from this search is creatively named postmodernism. Postmodernism is the belief that there is no universal constant and that everything is subject to context. The Vietnam Veterans' Memorial is an example of postmodern architecture. The wall is significant because it is one of the first memorials in this country to break from the modern view of architecture. By using postmodern ideological criticism of the Vietnam Veterans' Memorial, this paper discovers that remembrance is a non-universal act, different for every person.
From the Paper
"On April 19, 2000 the Oklahoma City Memorial opened to the public. The Memorial was built to remember the tragic events of five years earlier, the bombing of the Alfred P Murrah federal building in downtown Oklahoma City. The memorial was designed by Hans and Torrey Butzer. The Butzers were the winners of a competition pool of over 630 entries. The design for the memorial is based heavily on the postmodern nature of the Butzers? architectural upbringing. The University of Texas at Austin?s school of architecture is known for its postmodern views of form and function."
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The Caribbean Sea: The Depth of a Region, 2003.
An overview of the history and geography of the Caribbean Sea.
1,342 words (approx. 5.4 pages), 10 sources, MLA, AU$ 56.95
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Abstract
This paper ventures into the Caribbean Sea through the eyes of a tourist traveling to the region for the first time and seeing many wonderful revelations. It discusses the history of the Caribbean Sea, including both the body of water and the region, from its discovery by Columbus in 1492 to its use by the U.S. Navy. It looks at how it is the lifeline of an entire region, helping many nations subsist as a food, travel, and trade source, and how its effect on the world has been immense.
From the Paper
"But while tourists bring money and jobs to the region, they are also destroying the Caribbean?s most valuable asset. In one study, tourists were found to use over three times as much water as local inhabitants of the islands. Sleeping in lush hotels, tourists demand that linens and towels be washed every day using harmful soaps and chemicals that will be later dumped into the sea. The coral reefs in the Bahamas, for example, are being killed by the pollution drifting atop the water which blocks necessary sunlight. Tourists also often wish to take home the reefs and end up picking away the most beautiful of the water?s possessions for sale or souvenir (Young Reporters)."
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