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Poka-Yoke: Manufacturing Mistake-Proofing, 2008.
A discussion of Poka-Yoke, a Japanese method of avoiding errors in the manufacturing process.
1,755 words (approx. 7.0 pages), 7 sources, MLA, AU$ 82.95
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Abstract
This paper examines Poka-Yoke, a Japanese term used to denote a fool-proofing technique that constitutes the core of zero quality control (ZQC). The paper explains that the term is derived from Poka, implying unintentional mistake, and Yoke, meaning avoiding. Normally, this technique is applied in the manufacturing processes, but has extensive uses in offices, order and invoice processing, hospitals and drug dispensing, and maintenance of aircrafts especially with processes that run the risk of causing dangerous in-service breakdown. The paper concludes that, because mistakes can be costly, Poka-Yoke is gaining popularity and is acknowledged as a competitive tool in the production process.
Outline:
Introduction to Poka-Yoke
Poka-Yoke in Manufacturing
Poka-Yoke and Modern Lean Production System
The Growing Relevance of Poka-Yoke
From the Paper
"Repeated checks are having the closest downstream operation check the work of the earlier operation. It is ensured that each operation carries out production as well as quality inspection. Efficient poka-yoke devices render such an inspection system a reality by lowering the time and cost of inspection to almost zero. Since inspections involve minimal cost, each and every time might be inspected. Given that work-in-process inventories are low, quality feedback used to enhance the process can be provided very rapidly. Self-checks using poka-yoke devices let workers evaluate the quality of their own work. As they check each and every unit produced, operators might be able to find out what conditions underwent changes that led to the previous unit to be defective. This understanding is used to check subsequent defects. Self-checks are chosen to successive checks in cases wherever feasible (A Brief Tutorial on Mistake-Proofing, Poka-Yoke, and ZQC)"
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SWOT Analysis of Blockbuster and NetFlix, 2008.
A SWOT analysis of the Blockbuster and NetFlix companies in the online DVD subscription market.
1,536 words (approx. 6.1 pages), 6 sources, APA, AU$ 74.95
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Abstract
The paper relates that NetFlix has attained market leadership in the online DVD subscription marketplace despite Blockbuster having the broadest market presence of any entertainment rental retailer globally. The paper compares the strengths, weaknesses, opportunities and threats facing these companies and assesses the trends in the industry.
Outline:
Synopsis
Comparing Strengths
Comparing Weaknesses
Comparing Opportunities
Comparing Threats
Assessing Trends
Conclusions
From the Paper
"NetFlix is credited with creating the online DVD subscription service business model, when the company launched its online service in 1999. Blockbuster, the global leader in video rentals has approximately 9,000 stores operating in 24 countries, launched its own online DVD subscription service in 2004. During the five years NetFlix was the sole provider of online DVD rentals, the company attained a subscriber base of approximately 7 million, was able to attain profitability, and has significantly re-vamped its internal logistics and order management systems for high efficiency and low cost of operation."
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Human Resources in the Airlines Industry, 2007.
Analysis of the human resources in the airlines industry.
5,856 words (approx. 23.4 pages), 8 sources, APA, AU$ 205.95
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Abstract
This paper examines the airlines industry in the United States, Europe, and Australia since 2001 in relation to human resources. The paper identifies human resources challenges and makes recommendations for future productivity based on an extensive review of the literature. The paper explains that many changes have taken place in the airlines industry since September 11, 2001 and a great amount of restructuring has been necessary in order for the airlines to stay in business. The paper then looks at the various airlines, their issues and trends.
Table of Contents:
Objective
Introduction
I. Issues, Trends, & Challenges
US Airlines
Southwest Airlines
Air Tran Airlines
American Airlines
European Airlines
British Air/Go!
Easy Jet
Aer Lingus
Lufthansa/Germanwings
Australian Airlines
Virgin Blue Airways
Qantas/JetStar
Air Asia
II. Airline Industry Employee Survey
III. Health Risks
IV. Recommendations for Airline Industry HR
V. The 'Keys' to Healthy Airlines Human Resources
Summary and Conclusion
From the Paper
"Certainly this will cause restructuring in terms of Human Resources in job function and description relating to the role of those responsible for assuring such disinfection of airline carriers. This has however, been addressed by certain airlines under review in this study in that flexibility in job role has been adapted by several airlines. This need for job role flexibility is further noted in the work of Guillet, et al (1999) in the work entitled: "Origin and Prevention of Airport Malaria in France" published in the Tropical Medical International Health Journal (1999)."
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Gems Of Understanding In Service Learning, 2008.
A factual account of the experience gained in the role of administrator in a service organization.
3,186 words (approx. 12.7 pages), 5 sources, APA, AU$ 135.95
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Abstract
The paper examines how participation in the role of administration-operation in the St. Petersburg Free Clinic, a nonprofit organization, served to complement and enhance the understanding of the roles of a manager and leader. The study reflects upon particular "gems" gained from the service learning experience and includes a plan for maintaining the identified strengths.
Outline:
Beginning Reflections in the Development Department of the St. Petersburg Free Clinic
Description of the Service Learning
Gems in Service Learning
A Place for Everybody in Administration - Operations
St Petersburg Free Clinic's Ultimate Goals
Free Clinic Help, not a Handout Services
Those on the Street
At the Heath Center
Overall Opportunities
Raising Revenues
Personal Meaning and Success
Personal Learning
Civic and Social Responsibility
Plan to Continue to Grow
From the Paper
""There is a place for everybody at the Free Clinic, those in need of care and those that care." This motto of the St. Petersburg Free Clinic aptly denotes one of the primary gems gained during this writer's volunteer work in the department (fundraising and marketing) at St. Petersburg Free Clinic. Duties involved active participation in annual giving, special events, including planning, volunteer recruitment, development strategies of management for the organization."
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Good Leadership - Three Key Elements of Performance, 2008.
An explanation of the key elements needed to become a successful manager.
1,122 words (approx. 4.5 pages), 8 sources, MLA, AU$ 56.95
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Abstract
This paper discusses the three most important things a leader needs to know about the human system of organization, and reviews the concepts and demonstrates how good leaders create good employees motivated to perform well consistently, and employees that are influenced to achieve their best on the job.
From the Paper
"Performance management has always been difficult for managers and employees, because many employees and management agents look at performance management as a chore rather than as a tool they can use to streamline communications and improve performance. Many managers are reluctant to rate employees negatively, which can also impact performance because it does not allow the employee to make the necessary changes he or she should make to improve importance. To help remedy this many organizations including federal agencies are working to create pay for performance systems where employees are paid with regard to merit. This means managers will need to become more critical of an employee's performance if the employee is to receive just compensation for their hard work. This system may be more beneficial than a points system, where most employees receive raises because of some set "standard" rather than their actual skills or ability. Still other organizations are attempting "dual performance rating systems" that would allow managers to review employee performance from more than one vantage; for example, PepsiCo now reviews employee performance based on their ability to meet or contribute to personal objectives the employee may have but also "business management objectives" that the manager or organization may set up, inclusive of employee goals."
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Diversity and Work Performance, 2008.
A case study of Alpha healthcare that explores how diversity can impact performance.
3,147 words (approx. 12.6 pages), 6 sources, APA, AU$ 133.95
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Abstract
The paper considers how diversity can be used by the Alpha healthcare organization to improve performance. The paper provides a literature review and highlights the need for the organization to define diversity, develop a plan and actively manage diversity. The paper concludes with the author's personal reflection on the impact of finding a solution to the company's current situation.
Outline:
Introduction
Problem
Literature Review
Analysis
Solutions
Reflection
From the Paper
"Performance in the organization is an essential element that is critical to overall success. Without a high level of performance, the organization faces considerable challenges in terms of developing its workforce, culture and operations. Despite the importance of performance in the organization, efforts to improve performance often do not focus on the diversity as a key issue to improve outcomes in this area. Rather, organizations are often more concerned with more concrete metrics which will allow for the quantitative development of the workforce along lines that have clear benefit for the bottom line. What happens in an organization that has exhausted clear quantitative metrics for the development of its operations? Answering this question appears to require a more integral understanding of "soft" variables which contribute to the organization's overall success."
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Outsourced Help Desk, 2008.
This paper looks at the Learning Team Company and discusses an outsourced help desk business model.
1,110 words (approx. 4.4 pages), 3 sources, MLA, AU$ 56.95
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Abstract
In this article, the writer notes that to partner with and increase the efficiency, profitability and reputations for responsiveness and accuracy of your valued clients through a continued and passionate commitment to fulfilling their outsourced help desk and customer service needs is the main purpose of the Learning Team Company's website. The writer maintains that for the Learning Team Company to be successful with their website initiative, there must be a strong foundation within the core business model first. The writer maintains that this must include accountability, transparency and visibility to clients on a 24/7 basis of how their outsourced help desk projects are performing.
Outline:
Statement of Purpose
Customer Service Mission
Web Host Selection
Website Content Development
Website Differentiation
Attracting and Retaining Potential Customers
Global Exposure of the Learning Team Company Brand
Conclusions and Recommendations
From the Paper
"Learning Team Company's customer service mission is to become the new standard by which online help desk providers are evaluated, specifically through the use of analytics of call center results, including periodic call center users' levels of customer satisfaction. Our mission is to deliver the most efficient and economical virtual help desk services for our clients, strengthening this mission through the use of SLAs based on agreed measures of performance with our clients. In addition to based on our contracts on the actual results achieved relative to SLA performance levels, transparency through the use of analytics applications that have dashboards viewable by clients over the Internet makes the Learning Team Company unique."
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Supply and Demand in the Marketplace, 2008.
This paper explains and discusses the concept of supply and demand in the marketplace.
2,454 words (approx. 9.8 pages), 2 sources, MLA, AU$ 109.95
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Abstract
In this article, the writer explains that the general concept of supply and demand is that these two notions are essential in correctly allocating resources in a market economy and in correctly forming the price for a certain commodity, where the supply and demand for a commodity meet. In order to refer to both these notions, one needs to closer investigate the law of demand and the law of supply as essential theoretical frameworks in determining the concepts of demand and supply. The writer discusses that when the price cannot be formed at a certain level because a high or low supply or demand, the market will automatically readjust in order to be able to facilitate the new level at which price will be formed. This is one of the great impacts of demand and supply, the fact that they can regulate without a third force intervening.
From the Paper
"The way the price is formed depends on the reaction of the suppliers. On one hand, they can decide that this is an excellent opportunity to increase their own revenues and volume of sales by providing more turkeys on the market and by generating higher sales, given that the demand has increased to a certain level. However, it may be the case that no more turkeys can be supplied on the market, which would lead to the price forming higher than at the beginning. The reason for this is that demand will remain at a high level, but also at a level where it cannot be entirely satisfied by the existing supply on the market. Because of the scarcity, people are going to have to pay more in order to satisfy their need.
"The rise in the price of crude oil comes following a similar rationality. At this point, crude oil seems to be a scarce resource. Indeed, estimates regarding existing consumption and global reserves have shown that crude oil may be exhausted by 2050."
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General Motors v. Audi AG, 2008.
A comparison of the General Motors and Audi AG automobile manufacturers.
1,668 words (approx. 6.7 pages), 9 sources, APA, AU$ 79.95
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Abstract
The paper provides an overview of the Audi AG and General Motors companies and compares their financial statements. The paper examines both companies' accounting methods and policies, foreign currency transactions, the exchange rates they use and their transaction methods.
Outline:
Company Description
Accounting Methods, Techniques and Principles
Foreign Currency Transactions
Exchange Rates
Transaction Methods
From the Paper
"Audi AG is one of the most renowned automobile manufacturers of the globe. Founded in 1910 by August Horch, the company is based in Ingolstadt, Germany and it is currently a subsidy of the Volkswagen Group. The company has opened operation centers in six countries, including Russia, Hungary and South Korea and it operates with a total of 52,297 employees. The manufacturer is committed to personal growth through the complete satisfaction of all stakeholders. Audi produces luxury automobiles and a series of custom-made products, including cars, and other components, such as engines. The company is currently committed to limiting the negative impact held by automobiles and combustibles upon the surrounding environment. The company's mark of four joint rings symbolizes the union of four major car producers (Audi, DKW, Horch and Wanderer) into what is today known as Audi AG."
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The Sarbanes-Oxley Act (SOX), 2008.
Looks at the background and requirements of the Sarbanes-Oxley act (SOX).
940 words (approx. 3.8 pages), 3 sources, MLA, AU$ 49.95
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Abstract
This paper discuses the Sarbanes-Oxley Act of 2002 (SOX), which was the result of the huge financial scandals of the 20th century and the early 21st century. The objective of this legislation was to beef up the credibility and the framework of publicly held companies. The author of the paper points out that the eleven titles of the act embrace tough corporate board responsibilities, which can lead to criminal penalties. The paper relates the benefits of SOX to the management of corporations, describes the most important titles and suggests procedures for compliance.
From the Paper
"Title II is "Auditors Independence" and it has nine sections, giving rules for how auditors must be independent of the corporations so that conflicts of interest can be avoided. In fact, Section 201 of Title II tells auditing companies that they cannot do other kinds of business with the corporation, which they are providing auditing services for. This would seem to be an obvious thing that good standing companies would follow without a heavy handed federal law hanging over their heads, but in the age of Enron and WorldCom, it was needed."
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Blue Star Airlines Risk Management, 2008.
An analysis of risk management and treasury activities for Blue Star Airlines.
2,207 words (approx. 8.8 pages), 7 sources, APA, AU$ 100.95
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Abstract
This paper discusses risks and treasury activities for Blue Star Airlines. It particularly discusses how managing risks is one of the core activities of the treasury. It focuses on interest rates, exchange rates and volatile fuel prices and how they can affect an airline. The paper also discusses a crisis management program and a hedging strategy for Blue Star Airlines.
Table of Contents:
Policy Statement
Risk Management Department's Responsibility
Direct Property Loss Potential
Business Income Loss Potential
Liability Loss Potential
Key People Loss Exposure
Crisis Management Program
Hedging/Advanced Risk Transfer Program
Appendix
From the Paper
"The loss of luggage is one of the most common issues that an airline could face. Usually luggage is handled by external companies and not the airline's personnel. However, it falls into the airline's responsibility to insure the luggage's safe transportation to the destination. The airline has to be prepared for cases in which an entire batch of luggage is lost or delayed and deal with potential legal claims. Thus, many airlines limit their liability in the legal statement required to purchase the plane ticket. The customer has to agree not to exceed a certain value for the personal items left in the luggage, as above the threshold there will be no compensation. However, the airline has to pay a certain amount of money to the passengers enough to cover their necessaries for at least the next 48 hours and that amount has to be established beforehand. The airline has to warn the passengers no to let in their luggage items that are vital to them, so that a potential loss would not harm their health."
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Management Theory, 2008.
A look at the use of management theories to meet today's challenges
1,870 words (approx. 7.5 pages), 8 sources, APA, AU$ 87.95
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Abstract
This paper explains that, beyond the traditional disciplines of planning, organizing, leading and controlling, the traits of effective leaders and managers needs to center on creating lasting competitive advantages for their firms by making them agile and quick to respond to competitive and market conditions. The paper also points out that management theories are needed to enable leadership to create passion for change in employees. The paper stresses that an entirely new set of constructs and frameworks for analyzing, interpreting and ultimately responding to the use of time as a competitive asset needs to be developed to meet the demands of the 21st century. The highly lauded Toyota Production System (TPS) is used as an example of the application of management theories to accomplish this needed cultural change.
Table of Contents:
Synopsis
Changing Perception of Management Principles and Theories
Changing the Perception of Competing on Price/Features/Functions to Competing on Knowledge
Summary and Conclusions
From the Paper
"Historically organizations rely on the price, features, functions and promotional strategies for sustaining the sales of their products. The uses of these aspects of a product also are heavily relied on for differentiation relative to competitors. From a cursory analysis of the industries where this is most prevalent, the product life cycles are often rapid (2 years or less) and marked by many price drops over time in an attempt to drive price elasticity advantages back into a product that in many instances is seen by consumers or customers as a commodity."
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Personality Types in Business, 2008.
This paper looks at personality assessment tests and techniques.
1,354 words (approx. 5.4 pages), 5 sources, APA, AU$ 66.95
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Abstract
The paper discusses the Myers-Briggs, Holland Codes and strong interest inventory personality tests that help companies determine the viability and suitability of employees or clients. The paper points out that whatever purpose business, human resources departments or employees have, there is a personality assessment method appropriate to the requirements and it is up to the individual or group to research the available methods and use them accordingly.
Outline:
Executive Summary
The Myers-Briggs, Holland Codes and Strong Interest Inventory Personality Type Assessment
Use of the Different Personality Assessment Tests in Business
From the Paper
"Business and industry have gone through tremendous changes throughout the last few decades. Competition amongst businesses not only in terms of getting clients but getting the right people to do the required tasks is unprecedented. The atmosphere has become more competitive especially in today's globalize world where employers no longer compete for resources - human or otherwise - locally but regionally and worldwide as well. Before, a public relations firm in Minneapolis could have its choice of different PR experts locally; and can even shortlist the creme de la creme of the industry. Nowadays, the same PR firm must look nationally and the top candidates would not only have offers in key U.S. cities' PR firms but London, Shanghai, Macau, Manila, Paris or Bonn's PR firms as well."
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Delta Airlines Strategic Analysis, 2008.
A strategic analysis of Delta Airlines with recommendations and justifications for a strategy that the airline should pursue in the future.
1,823 words (approx. 7.3 pages), 12 sources, MLA, AU$ 85.95
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Abstract
This paper discusses the low budget airline, Delta Airlines and analyzes the airline industry that Delta competes in. It then looks at the strategic capability of Delta Airlines, specifically their introduction of a redesigned schedule for the forthcoming summer of 2008 accommodating the rising levels of customer demand at the JFK airport while taking steps to lower airport congestion and delays. The paper concludes with recommendations and justifications for a strategy that the airline should pursue.
Table of Contents:
Analysis Of The Airline Industry That Delta Competes In
Analysis Of The Strategic Capability Of Delta Airlines
Stakeholder Expectations That Is Critical To The Performance Of Delta
Strategic Choices That Is Critical To The Strategic Positioning Of Delta
Recommendation And Justifying A Strategy That The Airline Should Pursue
From the Paper
"It is important to learn from good companies that customer loyalty is still alive and customers do keep returning to companies that value them and serve them better. There has been a transformation in the manner in which companies carry out customer loyalty. First of all increased use of the Internet has metamorphosed how customers expect relationship-building to function. Delta must gear towards a system that understands that no more marketing and sales information has to be just shoved towards the customer. The times have changed when a company must understand that it should also permit customer to pull the marketing information they desire in terms of their need and finalize the purchase process on their terms. (Griffin, 31)"
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Marketing to Children, 2008.
This paper explores the significant effects of marketing to children.
1,448 words (approx. 5.8 pages), 6 sources, MLA, AU$ 71.95
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Abstract
The paper discusses the evolution of marketing to children and its growth over the past decades. The paper examines its pros and cons but claims that the benefits are far outweighed by the damage this marketing has. The paper explains how children are easily influenced by marketing, with their impressionable minds hardly a match for the technology, personnel, and dollars that are dedicated to sell them goods. The paper concludes that children are paying the price in the form of illness, pain and even death.
From the Paper
"On any given day in America, children play on colorful sliding boards, swings and other amusements, clutching colorful round balloons given to them by a friendly face- that of a clown in a brightly colored costume that they have seen many times before on their own television sets in the comfort of their own homes. Meanwhile, their parents readily open their wallets to purchase hamburgers, soft drinks and more for the children to quickly gobble up before running back to join their friends at play. While this may seem like some sort of a scene from a movie or what one can find at their local circus, it is actually the setting at any on of thousands of fast food restaurants across the United States."
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Ethics in Business, 2008.
An examination of the different ethical demands in organizations.
1,744 words (approx. 7.0 pages), 3 sources, APA, AU$ 82.95
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Abstract
This paper examines the importance of ethics within the business world. The paper explains that one of the main demands of ethics is that key financial information about current or future projects, business plans, personnel information, consumer lists, and other information that organization and its members are entrusted with, would be kept confidential and would not be used against the company or to give benefits to other competitors. The paper points out that matters involving the finances of the company are the sensitive issues, and when it involves finances, ethics should become a higher priority, and with this comes some important roles for management. The paper then looks at how this change goes beyond merely following the letter of new laws and regulations and code of ethics. The paper concludes that ethics training and code of ethics help in dealing with all the issues in an organization along with these steps. If implemented then all issues whether related to finance or any other issues can be tackled.
Outline:
Ethical Issue
Ethical Decision-Making Steps:
(1) Issue Clarification
(2) Stakeholder Analysis
(3) Values Identification
(4) Issue Resolution
(5) Addressing Objections
(6) Resolution Implementation
Conclusion
From the Paper
"Financial issues that relate to ethics may hinder the organizational short term as well as long term objectives. There could be many issues with respect to the financials of the company that may stir the ethical concerns. Therefore each and every issue with respect to financials and their confidentiality requires complete clarity. Management must declare in clear terms and in precise words the problem areas with respect to finances and the precautionary measures that all employees should take. All the key areas where problems could occur should be highlighted. Once key problem areas are highlighted, they require further elucidation so that all the matters are resolved and all loopholes are covered. Once management is clear about the issues then clarity easily flows down the organization ladder and if management itself is not declaring the issues in clear terms then confusion prevails at all levels to the disadvantage of the organization and its members."
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