Interpersonal Skills and Communication

Paper Summary:

This paper examines how communication is a process by which we produce signals ourselves and receive and interpret the signals of others, using our five senses. The senses, used for human communication, are hearing/sound production, sight, touch, smell and taste. It also discusses the importance of non-verbal communication. The film "To Live Again" about the rescue and rehabilitation of a young woman after 16 years of solitary confinement in her own room at the hands of her mentally-ill mother, is used as an example to demonstrate the importance of good communication skills.

From the Paper:

"The Johari model of the self or four selves provides insight into the role of self-awareness in communication. 'The Johari Window' is a model of constant size, but each section can vary, from very small to very large. As one aspect diminishes, one or more of the others expand. Similarly, as one section grows, one or more of the others must get smaller to accommodate the growth (Luft, 1984). The model has four basic areas, or quadrants, each of which represents a different aspect of the self; not separate pieces, but interactive and interdependent parts of the whole. The areas are the open self, the blind self, the hidden self and the unknown self (DeVito, 2001)."

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